The Products are only available to individuals who have the legal capacity to contract. Persons who do not have such capacity, including minors, may not access the Products. The actions performed by minors on this Site are the responsibility of their parents, guardians, or legal representatives, and therefore will be considered to be carried out by them in the exercise of their legal representation.

The COMPANY may modify the Terms and Conditions at any time by making the modified terms public on the Site.

In the contracts for the Products offered through the Site, the COMPANY will provide, unequivocally, the steps that must be followed to complete them. Simply following the steps indicated on this Site to make a purchase implies acceptance of compliance with the conditions contained in this document.

Additionally, when making a purchase, the User must provide the data requested by the WEBSITE for this purpose. This data will be processed in accordance with the COMPANY's Privacy Policy.

Unless otherwise indicated for specific cases, the Products offered on this WEBSITE may be paid for using the following payment methods allowed on this WEBSITE:

4.1. Credit or Debit Cards
The option to pay with credit or debit cards is enabled for VISA, MasterCard, DINERS, or American Express cards. Payments with credit or debit cards are subject to the approval of the card-issuing bank and the internal validations of the payment gateways responsible for processing the transaction. If the payment is not approved or rejected, the associated purchase order will be automatically canceled.

4.2. Collection AgenciesThis payment method allows the User to reserve their purchase and generates a payment code, which the User must use to pay at any establishment or agency affiliated with the collection agency chosen by the customer when placing the order. The payment must be made within the period established at the time of purchase; otherwise, the order will be canceled due to non-payment. Once payment is made, its validation is carried out within 24 business hours. The collection agencies currently enabled as payment methods on the WEBSITE are: Izipay and Paypal.

Through the WEBSITE, offers for goods and Products will be made, which may be accepted by the Users electronically or using the mechanisms provided by the WEBSITE. All acceptance of an offer will be subject to the suspensive condition that the COMPANY validates the transaction. Consequently, for any operation performed on this WEBSITE, the confirmation and/or validation or verification by the COMPANY will be a requirement for the formation of consent. To validate the transaction, the COMPANY must verify:

• That it validates and accepts the payment method offered by the User.
• That the payment is credited by the User, according to the payment method used.
• That it validates the User's data.
• That the delivery address is within the coverage area.

To inform the User about this validation, the COMPANY must send a confirmation to the same email address registered or provided by the User, or by any means of communication that ensures the proper and timely knowledge of the User, or through the effective delivery of the product. Consent will be considered formed from the moment this written confirmation is sent to the User and in the place where it was issued.

Legal Notice: The sale, dispatch, and refunds of the products are conditioned upon their availability and the existing stock.

The products purchased through the WEBSITE are subject to the dispatch and delivery conditions chosen by the User and available on the WEBSITE. The information about the shipping location is the sole responsibility of the User. The chosen dispatch and delivery times are counted from when the COMPANY validates the transaction and the payment method used, and they will be informed to the User at that moment.

The COMPANY offers international shipping coverage; however, these are subject to the accessibility of the destinations, which will be identified by the User when making their purchase and choosing the COUNTRY, REGION, STATE, CITY, ZIP CODE, AND/OR DISTRICT of destination.

If the User changes the address at any point in the process, they must inform the COMPANY immediately. In such atypical situations, delivery times will be modified depending on the new address.

The COMPANY is committed to ensuring that the User is completely satisfied throughout their purchase experience. It is the responsibility of each User to review the exchange or return policies before purchasing any product. However, these policies do not affect the rights of the User provided in Law 29571 of the Consumer Protection Code.The COMPANY does not accept exchanges or returns for international orders.

WARRANTY

If the product purchased by the User does not meet the technical specifications offered, is damaged, or incomplete, it may be exchanged within 5 days following the purchase date by contacting the email: info@ecruworld.com. The User must present the receipt, invoice, or provide their ID/RUC, which must necessarily match the one registered during the purchase. At the time of the request, the returned Product will be reviewed by the COMPANY, where the deficiency will be evaluated to rule out misuse of the Product.If the defect is due to a deficiency in the Product, the User will be authorized to exchange it for another identical Product, another Product of equal or higher price, or to request a refund of the amount paid as indicated on the receipt or invoice.

For more information, click here.

Once the refund is approved, the processing time varies depending on the payment method used. For purchases made with a credit card, debit card, or methods that allow a refund through an associated account, the reversal will be made to the card or associated account. For bank deposit methods or cash payments, a bank deposit will be made.

All content included or made available to the User on the WEBSITE, including texts, graphics, logos, icons, images, audio files, digital downloads, and any other information (the "Content"), is the property of the COMPANY, or the COMPANY holds a license from its owner for its use. In this sense, the User must refrain from extracting and/or reusing parts of the Content without the prior and express consent of the COMPANY.

The User acknowledges that they do not acquire any rights over the trademarks, logos, designs, drawings, photos, images, and graphics, and any other information contained on this WEBSITE. The use of the Content for commercial purposes or its distribution, public communication, and modification is expressly prohibited.

The COMPANY will make every effort within its capabilities to ensure that the transmission and use of the WEBSITE is uninterrupted and error-free. However, due to the nature of the Internet, such conditions cannot be guaranteed. Therefore, it is the responsibility of the Users to take the necessary protection measures for their computer, so that potential threats and/or damages to the operating system caused by viruses or other elements typical of internet use can be anticipated and avoided. Both access to this website and the use of the information contained therein is the exclusive responsibility of the person who performs it. The COMPANY is not responsible for any security errors that may occur, nor for any damage that may be caused to the User's computer system (hardware and software), files, or documents stored therein, as a result of the presence of viruses on the User's computer used for connecting to the Products and content of the website, a malfunction of the browser, or the use of outdated versions of the same.

This agreement will be governed and interpreted in accordance with the laws of Peru, without giving effect to any principles of conflicts of law. If any provision of these Terms and Conditions is declared illegal, or has a gap, or for any reason is unenforceable, it must be interpreted within the framework of the same and in any case, it will not affect the validity and enforceability of the remaining provisions.

Any comments, concerns, or claims regarding the above Terms and Conditions, the Privacy Policy, or the execution of any of them must be notified in writing to the following email address: info@ecruworld.com.

This agreement will be governed in all respects by the laws in force in the Republic of Peru. Any dispute arising from this agreement, its existence, validity, interpretation, scope, or compliance, will be submitted to the competent courts of the city of Lima, Peru.

The availability of the Products offered through the WEBSITE may vary depending on customer demand. Although the COMPANY updates the stock periodically, the product requested by the customer may be out of stock at that time. In such a case, the COMPANY will contact the User via email, WhatsApp, or phone to inform them of the inability to fulfill the order.