Privacy Policy
The provisions of this Privacy Policy aim to inform about the processing of personal data collected and gathered through the website www.ecruworld.com (hereinafter, the "WEBSITE"), owned by DUOMODA S.A.C. (hereinafter, the "COMPANY"), with Tax ID No. 20553412065, located at Calle Miguel Dasso 160, Office 302, San Isidro - Lima, Peru, as well as the rights that users may exercise concerning their information.
"User(s)" refers to any person who navigates the Website, registers as a client, purchases products, or any person who has provided personal data to the Company through the Website or social media.
The Company promotes the provision of free and informed consent. The Company may modify the provisions of this Privacy Policy. It is the User's responsibility to be aware of the current policy at the time of providing information.
- Personal Data and Purposes of Processing:
Personal data is information that allows us to know and identify who the User is and can be used to identify, contact, or locate them. The User must provide truthful, up-to-date, accurate, and complete information and inform the Company in case of any changes.
The personal data collected on the website is processed for the following purposes:
- For the purchase of products from the Company and for registration as a client on the Website: full name, identification document number, home address, phone number, email address, debit/credit card information (name, number, verification code, expiration date).
- To provide customer service and product delivery services (contact and inquiries, shipping/delivery of purchased products): full name, identification document, phone number, email address, home address.
- For use of the Contact Form: full name, phone number, and email address.
The data mentioned in sections i) to iii) are necessary to fulfill the purposes of the corresponding sections. If not provided, it will not be possible for the Company to fulfill these purposes, nor to provide optimal customer service.
Optionally, personal data may be processed for the following additional purposes, which will only apply if the User has given their free, prior, unequivocal, and informed consent.
- Data Banks:
The personal data provided by Users is stored in one or more of the Company's data banks, depending on their relationship with the Company, as detailed below:
- “Clients” Data Bank: Stores personal data of Users who purchase a product from the Company.
- “Potential Clients” Data Bank: Stores personal data of Users who request the Company to send advertising materials or those who request information about the Company's products.
The Company declares that it has the appropriate security measures in line with the processing to be carried out, as well as the necessary technical, organizational, and legal measures to ensure the confidentiality of personal data.
The personal data collected on the website will be shared with the following recipients:
| Recipient | Country | Purpose | Cross-border Flow |
|---|---|---|---|
| SHOPIFY | Canada | E-commerce platform for online sales | Yes |
| SHOPIFY | Canada | CRM (Customer Database Management) | Yes |
| Izipay | Perú | Payment gateway | Yes |
| Paypal | United States | Payment gateway | Yes |
- Retention of Personal Data:
Personal data will be retained for an indefinite period until you withdraw your consent.
- Cookies:
The website uses cookies, which may be applied and/or installed on the User's devices. Cookies are text files stored in the User's browser to collect information about their behavior regarding the use of the website. As cookies can identify the User's activities on the website, they are an important element for the functioning and improvement of the website. Additionally, they help define the advertisements shared with users, personalizing the website's content.
On this website, we use cookies to help improve its quality, based on the Users' browsing habits and styles.
Cookies cannot damage your device and are very useful, as they help us identify and resolve errors. They serve various purposes, such as recognizing users, obtaining information about their browsing habits, or customizing how content is displayed. Some cookies are strictly necessary for the website to function correctly, while others will be used to improve website performance, such as offering different products and services in the most efficient way, among other things.
The Company has implemented cookies on the website, which are classified as follows:
- Necessary Category: Help make a website usable by enabling basic functions such as navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Statistics Category: Help website owners understand how visitors interact with the website by collecting and providing information anonymously.
- Marketing Category: Used to track visitors across websites. The purpose is to display ads that are relevant and engaging for the individual user and, therefore, more valuable to third-party advertisers.
- Preferences Category: To remember information about the User that allows them to access the website with certain features that improve their user experience, such as language.
It is important to note that cookies can track a User's searches or browsing habits over a specific period. We provide Users with a cookie settings tool (link) where they can choose to accept or reject the installation of cookies that are not strictly necessary for the website's operation. If they are rejected, you can still browse our website. In practice, most browsers allow you to be notified of the presence of cookies or automatically reject them.
The User gives their consent freely, expressly, and unequivocally by checking the box: "I consent to and/or accept the cookies." By giving their consent, the User authorizes the website to process cookies for the aforementioned purposes. If the User disagrees with any of these purposes, they may customize them in the cookie management bar on our website.
Below, we present a list of the cookies used on the website, their type, functionality, and retention period:
| Denomination | |||
|---|---|---|---|
| CONSENT | Necessary | Used to detect if the visitor has accepted the marketing category on the cookie banner. This cookie is required for GDPR compliance (provided by YouTube). | Years |
| PHPSESSID | Necessary | Preserves user states across page requests. | Session |
| _ga | Statistics | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 2 years |
| _ga | Statistics | Used by Google Analytics to throttle request rates. | 1 day |
| _gid | Statistics | Registers a unique ID used to generate statistical data on how the visitor uses the website (provided by YouTube). | 1 day |
| VISITOR_INFO1_LIVE | Marketing | Tries to estimate the user's bandwidth on pages with embedded YouTube videos (provided by YouTube). | 179 days |
| YSC | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Session |
| yt.innertube::nextId | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Permanent |
| yt.innertube::requests | Marketing | Registers a unique ID to keep statistics of which YouTube videos the user has watched (provided by YouTube). | Permanent |
| yt-remote-cast-available | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-cast-installed | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-connected-devices | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-device-id | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Permanent |
| yt-remote-session-app | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-session-name | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
| yt-remote-fast-check-period | Marketing | Registers the user's video player preferences when watching embedded YouTube videos (provided by YouTube). | Session |
- Compliance Obligations:
The Company collects your personal data in compliance with the provisions of the Personal Data Protection Law - Law No. 29733 and its Regulations (approved by Supreme Decree No. 003-2013-JUS). Accordingly, the Company is committed to:
- Not applying or using the obtained personal data for purposes unrelated or not connected to the intended purpose described in this policy.
- Not disclosing the personal data provided to other natural or legal persons.
- Maintaining the confidentiality and secrecy of this information, even after the relationship with the User ends.
- Adopting the technical and organizational measures required by the regulations to ensure the security of personal data and prevent its alteration, loss, processing, or unauthorized access, considering the state of technology, the nature of the stored data, and the risks to which they are exposed, whether from human action, physical or natural means.
- Transmitting and communicating the aforementioned obligations to the staff dedicated to fulfilling the website's provisions.
- Destroying all personal data processed, as well as any support or documents containing personal data, once the determined period has ended.
We will only process personal data of minors under 18 years of age if such Personal Information is provided by parents, guardians, representatives, or any third party authorized to do so, and in cases where such Personal Information is provided for the provision of services offered on the Website or any other service we provide.
The website may contain links to other services and websites not operated or controlled by us ("Third-Party Services"). The policies and procedures described here do not apply to Third-Party Services. Links on our website do not imply that we endorse or have reviewed the Third-Party Services. We suggest contacting these sites directly for information about their privacy policies.
- User’s ARCO Rights:
The User may exercise the following rights regarding their personal data:
- Access to Information: The User may obtain information about themselves that is stored in the Company's data banks.
- Rectification: The User may request the update, correction, or inclusion of new data in their personal data when there is an error, inaccuracy, or incompleteness.
- Cancellation: The User may request the deletion of their personal data that is not required for the fulfillment of the Company's obligations.
- Opposition: The User may object to the processing of their personal data, provided that such processing is not required by contract or law.
To do so, you must send a written communication (or letter) to Calle Miguel Dasso 160, Office 302, San Isidro - Lima, Peru, or to the email address: info@ecruworld.com. The User must explain under what circumstances they provided the personal data in question to the Company.
- Jurisdiction and Applicable Law:
For all matters not expressly provided in this policy, the provisions contained in the Peruvian legal framework apply as a supplement. Any dispute arising from the acceptance and/or interpretation of this policy shall be submitted to the jurisdiction of the courts of Cercado de Lima, Lima, Peru, the National Institute for the Defense of Competition and Intellectual Property (INDECOPI), or the National Authority for Personal Data Protection.
Notwithstanding this, the Users and the Company may agree on other alternative dispute resolution mechanisms.
Last Updated: 09.02.2024